Terms & Conditions

• Sinclair Cars LTD is a registered company (07806640) with companies house and also holds PHV License number(to follow)



• The prices will be subject to changes without any prior notice , however if a booking has been made then the provider will not be able to make any changes as a confirmation will have been sent to the customer



• Any divertions or etra pick ups during or after booking will be charged at min of 5.00 and according to the distance of the second or more pickups.



• Bookings can be made by telephone, e-mail, or through the online booking form.



• Customers who book online will be expected to read and terms and conditions and by using the online service agree to the terms and conditions



• All fields must be completed to ensure all the information is given to Sinclair Cars to help the service provider to give the expected service



• The Sinclair Cars will not be responsible for errors in information provided by the customer which may cause incorrect vehicles sent or sent at incorrect times or destination.



• The customer will be responsible for checking the details provided in the booking form before sending the booking for any mistakes or ensuring all deatails are correct and match the customers needs



• Once the customer receives the confirmation it is the responsibility of the customer to check if all details are correct, any mistakes must to rectified by contacting the call centre



• There are seasonal charges that apply on the 25th, 26th , 31st of December and 1st of January each year. We will only charge 25.00 extra for each journey.



• Where there is a big variation to the flight’s scheduled on arrival the Sinclair Cars will make every effort to meet the customer as agreed but in such circumstances the Sinclair Cars will not be responsible for delays on such circumstances.



• Sinclair cars will procecute customers who make any damage to any PHV booked through us and any use of abusive language will not be tolerated



• Although Sinclair Cars will make every effort to give the customer the service , however certain circumstances may make it impossible for drivers to get to the collection point on time e.g. damaged or vandalized car, serious road accident, weather conditions etc, in such conditions Sinclair Cars do not take liability but where possible will accomodiate.



• customer’s are advised to keep all belongings safe as no responsibility will be accepted by Sinclair Cars for loss any loss or damage to any items,valuables or belongings. Customers are advised to have their own travel insurance.



• A fee of #10.00 will be charged for any cancellation once the confirmation has been sent through, there will be no refund for any cancellations made 4 hours or less before pick uptime.



• Sinclair Cars recommend that all customers keep the copy of the confirmation with them and the contact details so that any change in circumstances will be communicated to the call center therefore we can negotiate rise of any serious circumstances.



• Where possible we will always wait for you near the information desk holding up a sign board with Sinclair Cars on it, therefore it is the responsibility of the customer to locate the PHV driver on arrival to airports, ports or stations. Please keep our contact details handy if you cannot find the driver so that we can connect you to the driver



• All persons booking through this service must be 16 years or older.



• This service must not be tampered with in any shape or form e.g hacking, corrupting data or use of other spam



• Sinclair Cars will not make any charges on the waiting of the first hour but will charge 20.00 every hour thereof as inconvenience to the driver and to cover the of parking. If you require more to come out of the airport for whatever reason please specify the extra time taken as we will not take into consideration any extra time umless mentioned as we monitor flights to help reach you on time.



• Sinclair Cars have the right to change the terms of the terms and conditions without written communication or notice, but where there has been a booking made and confirmed at this stage the terms and conditions at that time will be honoured.



• We accept all major credit/debit cards,



• There will be a 3% charge for credit cards used. We will not apply any charges for anyone who uses debit cards.



• where a customer pays by paypal there will be a charge of 3.0% on top of the quoted price. All payment is collected in sterling.



• All payment is collected in sterling.



• This does not affect the customers statutory rights.